Politique d’expédition

Shipping Policy – Fusion Mineral Paint EU

Welcome to Fusion Mineral Paint EU! We’re committed to making your painting experience smooth—from selecting your colours to receiving your order at your doorstep.

Where We Ship

We currently ship to the following countries within the European Union:
Belgium, France, Germany, Netherlands, Austria, Italy, Spain, Portugal, Greece, Slovenia, Slovakia, Czech Republic, Poland, Hungary, Bulgaria, Romania, Denmark, Finland, Sweden.

If your country isn’t listed, please reach out to us at hello@fusionmineralpaint.eu—we may still be able to accommodate your order.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information as soon as your order ships.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

Free Standard Shipping on orders over €100 of €150 (depending on your country).

Estimated Delivery Times

Delivery times may vary depending on your location:

  • Belgium & Netherlands: 1-3 business days

  • France & Germany: 1-3 business days

  • Rest of Europe: 2–5 business days

Please note that these are estimates and delays may occur due to customs, weather, or postal service disruptions.

Carriers

We work with trusted shipping partners including DPD, GLS, DHL, and local postal services to ensure safe and reliable delivery.

Order Issues

If your order hasn’t arrived within the estimated timeframe or arrives damaged, please contact us at hello@fusionmineralpaint.eu with your order number and any relevant details. We’re here to help!